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Your Company Has Received Help Desk Calls from Users About

question 1

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Your company has received help desk calls from users about a new interface in Gmail that they had not seen before. They determined that it was a new feature that Google released recently. In the future, you'll need time to review the new features so you can properly train employees before they see changes. What action should you take?


Definitions:

Teletype Machines

Early communication devices used to send typed messages over long distances through telecommunication lines.

Dividend Yield

A financial ratio that indicates how much a company pays out in dividends each year relative to its share price, often used by investors to gauge the income a company's stock will generate.

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