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Your Company Has Received Help Desk Calls from Users About

question 1

Multiple Choice

Your company has received help desk calls from users about a new interface in Gmail that they had not seen before. They determined that it was a new feature that Google released recently. In the future, you'll need time to review the new features so you can properly train employees before they see changes. What action should you take?

Definitions:

Profit And Loss Statement

A financial statement that summarizes the revenues, costs, and expenses incurred during a specific period of time, usually a fiscal quarter or year.

Income Statement

A financial document that reports a company’s revenues and expenses over a specific period, ultimately showing the net profit or loss.

Bundled Pricing

A pricing strategy whereby companies package a set of goods or services together and then sell them for a lower price than if they were to be sold separately.

Lower Price

A pricing strategy involving setting a cost below the average market price to attract customers or gain market share.