What Is Required in Order to Achieve ISO/IEC 20000 Certification

question 27

Multiple Choice

What is required in order to achieve ISO/IEC 20000 certification?

• A) A member of ISO must always be present at the Cloud provider.
• B) Documentation alone is enough to be certified.
• C) The Cloud provider's IT systems must be upgraded to use ISO software.
• D) The Cloud provider's staff also needs to adhere to the described procedures and instructions.

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Definitions:

Economic Growth

An increase in the production of goods and services in an economy over a period of time, typically measured by Gross Domestic Product (GDP).

Greenfield Investment

Direct investment in new facilities or the expansion of an existing facility in a foreign country, starting from scratch.

Financial Risk

Risk associated with a monetary outlay; includes the initial cost of the purchase, as well as the costs of using the item or service.

Joint Venture

A business undertaking by two or more parties, sharing resources, risks, and profits, but maintaining their distinct identities.