Which One of the Following Is the BEST Definition of the Term

question 475

Multiple Choice

Which one of the following is the BEST definition of the term service management?

• A) A set of specialized organizational capabilities for providing value to customers in the form of services
• B) A group of interacting, interrelated, or independent components that form a unified whole, operating together for a common purpose
• C) The management of functions within an organization to perform certain activities
• D) Units of organizations with roles to perform certain activities

---

Definitions:

Ventilator Lying Supine

The position of a patient lying flat on their back while receiving mechanical ventilation.

Rhonchi

Low pitched, rattly or purring sounds heard in the lungs with a stethoscope, as a result of airway blockage or narrowing.

Hypostatic Pneumonia

A form of pneumonia that results from the pooling of secretions in the lungs due to prolonged bed rest or immobility.

Increased Diuresis

Elevated urine production, which can result from various physiological or medical conditions, leading to the excessive excretion of bodily fluids.