Where Should the Following Information Be Stored? 1

question 68

Multiple Choice

Where should the following information be stored? 1. The experience of staff
2) Records of user behaviour
3) Supplier's abilities and requirements
4) User skill levels

• A) The forward schedule of change
• B) The service portfolio
• C) A configuration management database (CMDB)
• D) The service knowledge management system (SKMS)

---

Definitions:

Generalized Anxiety Disorder (GAD)

A mental health disorder characterized by persistent, excessive, and unrealistic worry about everyday things, often with no obvious cause.

Benzodiazepine

A class of drugs primarily used for treating anxiety, insomnia, and seizures by enhancing the effect of the neurotransmitter GABA in the brain.

Selective Serotonin Reuptake Inhibitor (SSRI)

A class of drugs commonly used to treat depression and anxiety by increasing serotonin levels in the brain, thereby improving mood.

Obsessive-Compulsive Disorder (OCD)

Anxiety disorder characterized by obsessions (persistent thoughts) and compulsions (rituals).