Which One of the Following Provides the CORRECT List of Processes

question 168

Multiple Choice

Which one of the following provides the CORRECT list of processes within the service operation stage of the service lifecycle?

• A) Event management, incident management, problem management, request fulfilment, and access management
• B) Event management, incident management, change management, and access management
• C) Incident management, problem management, service desk, request fulfilment, and event management
• D) Incident management, service desk, request fulfilment, access management, and event management

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Definitions:

College Years

A period in a person's life, typically ranging from late teens to early twenties, spent pursuing higher education.

Emerging Adulthood

A developmental phase characterized by transition and exploration in love, work, and worldviews, typically ranging from the late teens through the twenties.

Body Systems

Groups of bodily organs acting together to perform one or more functions, such as the digestive or nervous systems.

Identity

The qualities, beliefs, personality, looks, and/or expressions that make a person (self-identity) or group (particular social category or social group).