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What Are the Categories of Events Described in the ITIL

question 227

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What are the categories of events described in the ITIL service operation book?


Definitions:

Presbyopia

A condition associated with aging in which the eye exhibits a progressively diminished ability to focus on near objects due to the loss of elasticity of the lens.

Corneal Ulcer

An open sore on the cornea, the clear layer in front of the eye, which can cause pain, redness, and vision problems, usually resulting from infection or injury.

Conjunctivitis

An inflammation or infection of the outer membrane of the eyeball and the inner eyelid.

Blepharitis

An inflammation of the eyelids, typically involving the part where the eyelashes grow and resulting in red, irritated, itchy eyelids, and the formation of dandruff-like scales on the eyelashes.

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