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An end user is unable to connect to the network, and a technician has visually verified the lights on the back of the PC are active and there is no physical damage to the Ethernet jack. Which of the following tools should the technician use to continue troubleshooting the connection?
Personal Mission Statement
A written declaration of an individual's core purpose and focus that serves as a guide to their actions and decisions.
Self-Assessment
The practice of evaluating one's own abilities, performance, or qualities, often for the purpose of self-improvement.
Critical Thinking
The process of analyzing information and arguments in order to make reasoned judgments that are logical and well thought out.
Negative Thoughts
Instances of pessimistic or discouraging ideas that can impede one's emotional well-being and performance.
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