A User Reports That a Laptop Is Not Connecting to the Corporate

question 222

Multiple Choice

A user reports that a laptop is not connecting to the corporate wireless network. A technician confirms with a smartphone that the corporate wireless network is available and can be accessed. The technician observes that the Ethernet connection to the corporate network is working. The technician disconnects the Ethernet cable. Which of the following should the technician do NEXT to troubleshoot this problem?

• A) Confirm that the laptop wireless card is turned on.
• B) Confirm that the laptop is in range for the access point.
• C) Confirm that the correct wireless network is selected.
• D) Confirm the user's network login ID and password.

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Definitions:

Conscientious

Describing an individual who is diligent, careful, and thorough in their duties or work.

Extravert

A person who is outgoing and thrives in social situations, typically characterized by high levels of sociability and enthusiasm.

Critical Realist

A philosophical stance positing that reality exists independently of human thoughts and beliefs, but our understanding of it is always filtered through our social and personal lenses.

Constructivist

Pertaining to the theory that individuals construct their understanding and knowledge of the world through experiences and reflecting on those experiences.