A User Reports That a Small Part of a Laptop's

question 36

Multiple Choice

A user reports that a small part of a laptop's screen displays black instead of the appropriate color. A technician changes the display settings on the user's laptop and then runs onboard diagnostics; however, the issue is still not resolved. Which of the following should the technician perform NEXT?

• A) Update the video driver.
• B) Replace the digitizer.
• C) Test for dead pixels.
• D) Check for recent updates.

Recognize the role of personality traits such as hardiness and resilience in stress tolerance.

Describe the psychological effects of irrational beliefs and faulty expectations.

Explain the concept of defense mechanisms and their psychological significance.

Discuss the evaluation process of stressful events according to Lazarus and Folkman.

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Definitions:

Formal Learning

Formal learning is structured education that typically occurs in an institutional setting like schools or training centers, involving systematic instruction based on a curriculum.

Learning Needs

The gap between current knowledge or skills and the desired level of knowledge or skills.

Informal Learning

Learning that occurs in a natural manner without a structured curriculum, often through experiences, social interactions, and exploration.

Physical Barriers

Obstacles in the physical environment that hinder communication or the physical movement of individuals.