A User Reports the Laser Printer Has Stopped Printing

question 206

Multiple Choice

A user reports the laser printer has stopped printing. When performing a test print, the page comes out mostly blank with ghosting images. A technician verifies a new toner cartridge was installed several weeks ago. There are no errors in the system's log. Which of the following is the MOST likely reason for the printer issue?

• A) There is no connectivity between the printer and the computer.
• B) The fuser has failed and requires replacement.
• C) Printer drivers are not installed on the computer.
• D) There is a stuck print job in the print queue.

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Definitions:

Massification

The process of making services, particularly higher education, accessible to the mass population, leading to increased enrollment and diversity in institutions previously limited to elite groups.

McDonaldization

A term used to describe the spread of bureaucratization and the adoption of fast-food restaurants' principles, such as efficiency, calculability, predictability, and control through non-human technologies, to all spheres of society.

Chilly Climate

A term often used in sociology and gender studies to describe an environment that is unwelcoming and unsupportive of certain groups, especially women and minorities.

Academic Harassment

Unwanted, offensive behavior that occurs within academic settings, which can include intimidation, discrimination, and unwelcome attention or remarks.