A Technician Installed a New Printer for a Client and Successfully

question 384

Multiple Choice

A technician installed a new printer for a client and successfully printed a test page. The next day, the customer reports there are garbled characters on printed pages. The technician questions the user and discovers OS updates were applied overnight. Which of the following should the technician check NEXT to troubleshoot the issue?

• A) If the device appears in the Device Manager
• B) If the correct printer driver is selected
• C) If the printer's onboard memory is low
• D) If the Windows Print Spooler service is running

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Definitions:

Reasonable Reliance

The dependence by one party on the representations or promises of another where such reliance is logically or legally justifiable.

Material Fact

Information that is significant enough to influence a decision, especially pertinent in contract and disclosure laws.

Utah Law

Law specific to the state of Utah, governed by state legislation and legal precedents within Utah jurisdiction.

Public Record

Documents or pieces of information that are not considered confidential and are kept by government agencies, available for public access and inspection.