A User Reports That a Small Part of a Laptop's

question 36

Multiple Choice

A user reports that a small part of a laptop's screen displays black instead of the appropriate color. A technician changes the display settings on the user's laptop and then runs onboard diagnostics; however, the issue is still not resolved. Which of the following should the technician perform NEXT?

• A) Update the video driver.
• B) Replace the digitizer.
• C) Test for dead pixels.
• D) Check for recent updates.

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Definitions:

Service

The act of providing assistance, work, or information to fulfill the needs or requirements of others.

Concept

An abstract idea or a general notion that exists in the mind as a result of mental understanding, awareness, or activity.

New-To-The-Market Products

Inventions that have never before been seen and create a new market.

Repositioned Products

Products that have been marketed or modified to appeal to new demographics or market segments.