A User Is Having Difficulty Using a Personal All-In-One Printer

question 450

Multiple Choice

A user is having difficulty using a personal all-in-one printer. When the user scans a single-page document in flatbed mode, the scan appears correctly; however, when using the printer's document feeder, the scan has a vertical line going across the page. Which of the following should a technician perform FIRST to resolve this issue?

• A) Replace the printer's ADF.
• B) Install a pickup roller replacement kit.
• C) Clean the separation pad.
• D) Use a microfiber cloth to clean the glass.

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Definitions:

John Von Neumann

A mathematician and polymath who contributed to many fields, including game theory, computer science, economics, and quantum mechanics.

Game Theory

A branch of mathematics and economics that studies decision-making in situations where the outcome depends on the actions of two or more decision makers.

John Nash

A mathematician and Nobel Prize winner known for his work in game theory, including the development of the Nash equilibrium concept.

High-Tech Revolution

The rapid and widespread advancements in technology and digital systems that drastically changed industries, economies, and societies.