A Technician Is Monitoring a Network and Notices an Outage

question 180

Multiple Choice

A technician is monitoring a network and notices an outage has occurred that could potentially cause a major disruption to the business workflow? Which of the following should the technician do NEXT?

• A) Identify the issue and its impact to the business
• B) Report the incident to the proper teams or management for awareness
• C) Start a root cause analysis and create documentation
• D) Create an action plan and implement the solution

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Definitions:

Extinction

The process in which a previously learned behavior diminishes or disappears as a result of the discontinuation of reinforcement or the removal of a stimulus.

Reflex

An automatic, involuntary response to a specific stimulus, typically serving as a protective mechanism.

Unethical

Actions or behaviors that violate moral, professional, or societal standards, often causing harm or disadvantage to others.

UCS

Unconditioned Stimulus; a stimulus that naturally triggers a response without prior conditioning in the context of classical conditioning.