A Client Brings in a Smartphone with a Cracked Screen

question 121

Multiple Choice

A client brings in a smartphone with a cracked screen to be repaired. During the repair process, the technician places the screws in a small container to prevent losing them. The technician tests the replacement screen to ensure it works property before closing the device. Once the device is back together, however it does not power on.

• A) Label the locations of the screws.
• B) Refer to manufacturer resources.
• C) Document the orientation of the cables.
• D) Use the appropriate hand tools.

---

Definitions:

Biological Factors

Aspects of biology that affect behaviors, health, and well-being, including genetics, brain chemistry, and physiological conditions.

Intimacy

Close familiarity or friendship; deep emotional or physical connection between people.

Young Adult

A young adult is an individual in the stage of life transition between adolescence and adulthood, often categorized by ages 18 to 25.

Over-identify

The tendency to excessively relate or connect with characters, ideas, or objects beyond a healthy level, leading to a blurred sense of self.