A User Believes There Is a Virus on a Laptop

question 60

Multiple Choice

A user believes there is a virus on a laptop. The user installs additional real-time protection antivirus software but is now experiencing extremely slow performance on the laptop. Which of the following should a technician do to resolve the issue and avoid recurrence?

• A) Activate real-time protection on both antivirus software programs
• B) Uninstall one antivirus software program and install a different one
• C) Run OS updates
• D) Enable the quarantine feature on both antivirus software programs
• E) Remove the user-installed antivirus software

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Definitions:

Acrophobia

An intense fear of heights, often leading to significant anxiety and avoidance behavior.

Suicide

The act of intentionally causing one's own death.

Depressed

A state characterized by feelings of severe despondency and dejection, often accompanied by a lack of energy and difficulty in maintaining concentration or interest in life.

Attention

The cognitive process of selectively concentrating on one aspect of the environment while ignoring other things.