Ann, a User, Calls a Technician and Reports That Her

question 52

Multiple Choice

Ann, a user, calls a technician and reports that her PC will not boot. The technician confirms the memory, power supply, and monitor are all working. The technician runs internal diagnostics on the PC, but the hard drive is not recognized. Which of the following messages will be displayed?

• A) NTLDR not found
• B) No boot device available
• C) Operating system not found
• D) BIOS ROM checksum error

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Definitions:

Collectivistic Attribution

The tendency to attribute individuals' behaviors and success to their collective groups, emphasizing group goals over individual achievements.

Situational Attribution

Refers to attributing an individual's behavior to external or environmental factors.

Undependable

Not reliable or trustworthy; likely to fail or disappoint.

Fundamental Attribution Error

The tendency to overemphasize personal characteristics and underestimate situational factors when explaining others' behaviors.