A User's Smartphone Is Experiencing Limited Bandwidth When at Home

question 126

Multiple Choice

A user's smartphone is experiencing limited bandwidth when at home. The user reports to a technician that the device functions properly when at work or in the car. Which of the following troubleshooting steps should the technician take NEXT?

• A) Reset the device's network settings
• B) Check the data usage statistics on the device
• C) Verify the SSID with which the device is associated
• D) Run any pending application or OS updates

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Definitions:

North Atlantic Treaty Organization

An intergovernmental military alliance between North American and European countries, established in 1949 for mutual defense against aggression.

Military Alliance

An agreement between two or more nations to provide mutual support and defense in case of a military conflict or threat.

Latin America

A region in the Western Hemisphere, comprising countries in South and Central America, the Caribbean, where Romance languages are predominantly spoken.

Hollywood

The center of the United States film industry, located in Los Angeles, California, known for its historic studios and as a cultural icon for entertainment.