A Technician Receives a Phone Call Regarding Ransomware That Has

question 384

Multiple Choice

A technician receives a phone call regarding ransomware that has been detected on a PC in a remote office. Which of the following steps should the technician take FIRST?

• A) Disconnect the PC from the network
• B) Perform an antivirus scan
• C) Run a backup and restore
• D) Educate the end user

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Definitions:

Wellness Program

An organized and coordinated program that aims to enhance the physical, mental, and emotional health of participants.

Nutrition

The process of providing or obtaining the food necessary for health and growth, critical for overall well-being.

Weight Control

The practice of maintaining a healthy body weight through diet, exercise, and lifestyle management.

Proactively Manage

The approach of actively and preemptively identifying and addressing issues or opportunities within an organization before they become significant problems.