A Technician Is Running Updates on a Windows PC

question 167

Multiple Choice

A technician is running updates on a Windows PC. Some of the updates install properly, while others appear as failed. While troubleshooting, the technician restarts the PC and attempts to install the failed updates again. The updates continue to fail. Which of the following is the FIRST option to check?

• A) Visit the Microsoft Update website to see if there is an issue with a specific update
• B) Look up the error number associated with the failed update
• C) Look at the system Event Viewer to find more information on the failure
• D) Download the failed update to install manually