A User's Mobile Device Is Losing Its Battery Charge Very

question 344

Multiple Choice

A user's mobile device is losing its battery charge very quickly. The user reports a 90% charge at 9:00 a.m., but has 22% battery by 1:00 p.m. The user has installed several applications, and the phone is a relatively new, high-end phone. The user claims most of the usage involves checking emails for a few minutes three or four times per hour. Which of the following should a technician perform FIRST to diagnose the issue properly?

• A) Check the applications and their resource usage.
• B) Order a replacement battery and see if the phone maintains its charge.
• C) Configure the email software to work on a fetch schedule instead of the push setting.
• D) Wipe the phone entirely and reset all settings to their default states.
• E) Decrease the screen brightness to 30%.
• F) Uninstall all the applications on the phone and see if the battery issues remain.

Recognize the primary determinants of success in negotiation.

Understand the concept of limits and resistance points and their strategic importance.

Learn the structure and importance of phase models in negotiating and the critical precursors to achieving negotiation objectives.

Understand the factors that contribute to defining a group's purpose and the importance of clear articulation.

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Definitions:

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