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Ann, a Customer, Calls a Technician and States That She

question 6

Multiple Choice

Ann, a customer, calls a technician and states that she is very concerned about the privacy of her home computer and the security of her home network while browsing the Internet. Which of the following would the technician MOST likely discuss with Ann to educate her on security concepts addressing her concerns? (Choose two.)


Definitions:

Child-directed Speech

The adjusted way of speaking that adults use when talking to young children, often involving simplified vocabulary, higher pitch, and exaggerated intonation.

Higher Pitch

A tone that is perceived as having a higher frequency compared to another tone, often associated with sounds of a higher frequency.

Simple Words

The use of easy-to-understand, basic vocabulary intended to convey information clearly and directly.

Child-directed Speech

A special form of speech characterized by exaggerated intonation, clarity, simplicity, and repetition, used by adults when communicating with young children.

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