Joe, a User, Notifies Ann, a Technician, of a Message

question 336

Multiple Choice

Joe, a user, notifies Ann, a technician, of a message that is displaying on his screen. The message has taken over the entire screen, and no icons are displayed. Joe, further explains that the message still appears after several reboot attempts. Upon further inspection of the affected PC, Ann notices a request for cryptocurrency payment to obtain the unlock key. Which of the following is MOST likely the cause?

• A) Ransomware
• B) Cryptomining
• C) Rootkit
• D) Keylogger

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Definitions:

Postpurchase Stage

The phase following the purchase of a product during which a consumer evaluates their satisfaction with the purchase and makes decisions regarding future purchases.

Marketers

Professionals who plan and execute the conception, pricing, promotion, and distribution of ideas, goods, and services to create exchanges that satisfy individual and organizational goals.

Personal Selling

A direct form of marketing where sales representatives personally meet with potential customers to promote and sell a product or service.

Prepurchase Stage

The initial phase of the consumer decision-making process where potential buyers recognize a need or desire and begin gathering information about how to fulfill it.