While Preparing a Computer That Will Be Issued to a New

question 55

Multiple Choice

While preparing a computer that will be issued to a new user, the technician discovers the computer's former user configured a supervisor password in the BIOS. Which of the following can the technician do to allow the password to be removed?

• A) Reimage the machine from a network share
• B) Change the boot order and boot to an external drive
• C) Remove and then replace the CMOS battery
• D) Use the BIOS user password to reset the supervisor password

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Definitions:

Thinking

A cognitive process used to transform or manipulate information that may be either focused (i.e., solving problems with clear goals) or unfocused (i.e., invoking loosely related ideas without a clear purpose).

Information Given

The data or facts provided or available in a specific context or situation.

Generate-and-test

A problem-solving strategy that involves generating potential solutions and testing them to see if they solve the given problem.

Registrar's Office

A department within educational institutions that manages student records, class enrollment, room assignments, and graduation requirements.