A User's Computer Is Displaying a Black Screen

question 218

Multiple Choice

A user's computer is displaying a black screen. The technician restarts the computer, but the OS still does not load. The technician discovers the OS was patched the previous evening. Which of the following should the technician attempt NEXT?

• A) Reboot into safe mode and roll back the updates
• B) Repair the Windows Registry
• C) Configure boot options in the BIOS
• D) Disable Windows services and applications

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Definitions:

Bin-

A prefix used in various contexts to denote two, a pair, or a binary relationship.

Twice

Occurring two times; indicating the occurrence of something two times.

Eu-

A prefix meaning good, well, or true, often used in scientific and medical terms.

Good

A term that denotes something with desirable qualities, beneficial, or morally right.