A User Calls the Help Desk for Assistance with Setting

question 79

Multiple Choice

A user calls the help desk for assistance with setting up a new SOHO router. The user has three employees who all have laptops that need to connect to the wireless network. The users need to have firewall rules allowing access to an internal server, but cannot be configured with static IP addresses. Which of the following BEST describes what the technician should implement?

• A) CNAME record in the users' dynamic DNS accounts
• B) Additional lease time for the laptop computers
• C) IP helper relay system for configuration hops
• D) DHCP reservation for the laptops' MACs

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Definitions:

Informal Leaders

Individuals within an organization who influence others through personal forms of power and relationships rather than through formal authority positions.

Emotional Intelligence (EQ)

The ability to understand and manage one's own emotions, and to be empathetic and effective in handling interpersonal relationships.

Social Skills

The abilities that facilitate interaction and communication with others, allowing for effective participation in social settings.

Emotional Maturity

The ability to understand, manage, and express one’s emotions in a healthy and productive manner.