Centralization Refers to the Concept of Having Decision-Making Authority in the Hands

question 124

Multiple Choice

Centralization refers to the concept of having decision-making authority in the hands of:

• A) Segment managers
• B) Top management
• C) Individual employees
• D) Operational managers

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Definitions:

Values Conflict

Occurs when there is a disagreement or discord among personal, cultural, or organizational values, leading to dilemmas or disputes.

Passive People

Individuals who tend to accept actions or events without active response or resistance.

Unresponsive People

Individuals who show little to no reaction to communication attempts, feedback, or stimuli, making interaction particularly challenging.

Conflict Manager

An individual or tool that is skilled in resolving disputes and minimizing friction within an organization or group.