______________Consist of People, Records, Methods, and Equipment That Collect and Process

question 177

Short Answer

______________consist of people, records, methods, and equipment that collect and process data from transactions and events, organize them in useful reports and communicate results to decision makers.

Understand the importance of employee involvement and communication in overcoming resistance to change.

Appreciate the utility of force field analysis in planning and implementing change.

Identify strategies for successful cultural change within organizations.

Understand the role of leadership in envisioning, energizing, and enabling organizational change.

---

Definitions:

Measurement

The process of quantifying attributes or phenomena, typically using instruments or standardized tests, to obtain data.

Significant Differences

Implies statistically or practically meaningful discrepancies between data sets, groups, or results.

Quality of Production

The degree to which products or services meet or exceed customer expectations in terms of features, reliability, and performance.

Error Rates

The frequency of errors or mistakes occurring in a process, system, or activity, typically expressed as a percentage or ratio.