Which of the Following Characteristics Is Most Likely to Be

question 103

Multiple Choice

Which of the following characteristics is most likely to be the more sustainable competitive advantage?

• A) Extended hours of operation
• B) Bigger warehouses
• C) Ability to get scarce merchandise
• D) More employees
• E) Greater assortment of merchandise

---

Definitions:

Stock Value

The price of an individual share of a company's stock, reflecting the market's assessment of its worth.

Efficiency

The measure of how effectively resources (such as time, money, and effort) are used to achieve a goal or perform a task.

Customer Satisfaction

A measure of how products or services provided by a company meet or exceed customer expectation.

Scanlon Plan

A type of gainsharing program that rewards employees for productivity improvements and cost savings within a company.