Customer Relationship Management Programs Collect Data About Customer Shopping Behavior

question 92

True/False

Customer relationship management programs collect data about customer shopping behavior to enable retailers to build and maintain customer loyalty.

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Definitions:

Outstanding Checks

Checks that have been written and recorded in the payer's records but have not yet been cashed or deposited by the payee.

Bank Statement Adjustment

Modifications made to the balance of a bank account to reflect transactions or corrections not initially recorded.

Note Collected

The process of receiving payment on a promissory note or similar financial instrument.

Internal Control

Mechanisms implemented by a business to ensure the integrity of financial and accounting information and compliance with laws and regulations.