The Banking Industry Has Implemented Several Competitive Advantages Including ATM's

question 131

Multiple Choice

The banking industry has implemented several competitive advantages including ATM's, online bill pay services, and electronic statements. Of course, these competitive advantages were quickly duplicated by any competitor that wanted to remain in the banking industry. These were all examples of ________ competitive advantages.

• A) Acquiring new technology products and services
• B) Hiring new employees
• C) Reducing expenses
• D) Gaining invaluable feedback from customers

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Definitions:

Cognitive Therapies

Treatments emphasizing that cognitions (thoughts) are the main source of psychological problems; therapies that attempt to change the individual’s feelings and behaviors by changing cognitions.

Psychological Problems

Issues or disturbances in mental health or behavior patterns that may impact one's ability to function normally in everyday life.

Leader Demands

The expectations or requirements set by a leader for their team or followers to achieve specific goals or tasks.

Small Team

A group of individuals working closely together in a collaborative and coordinated manner, often characterized by a more personal and agile work environment.