The Banking Industry Has Implemented Several Competitive Advantages Including ATM's

question 131

Multiple Choice

The banking industry has implemented several competitive advantages including ATM's, online bill pay services, and electronic statements. Of course, these competitive advantages were quickly duplicated by any competitor that wanted to remain in the banking industry. These were all examples of ________ competitive advantages.

• A) Acquiring new technology products and services
• B) Hiring new employees
• C) Reducing expenses
• D) Gaining invaluable feedback from customers

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Definitions:

Racial Discrimination

Unjust or prejudicial treatment of individuals based on their race, often resulting in inequality of rights and opportunities.

Compensatory Damages

Monetary compensation awarded to a plaintiff to make up for loss, injury, or harm suffered due to the defendant’s actions.

Punitive Damages

Monetary compensation awarded in excess of actual damages to punish or deter a defendant from engaging in conduct considered outrageous or extremely wrongful.

Civil Rights Act

Landmark legislation in the United States aimed at ending discrimination based on race, color, religion, sex, or national origin, and promoting equal access to public spaces and employment.