MIS Can Add Value to Both Primary Activities and Support

question 137

Multiple Choice

MIS can add value to both primary activities and support activities in the value chain. Which of the following is not an example of a company adding value by the use of MIS in a primary activity?

• A) Scottrade Corp. creating an online system for employees to track paychecks, benefits, wellness rewards program, and other employee benefit items
• B) A system for the sales and marketing departments to track specific sales targets and follow up processes
• C) An easy electronic survey, similar to SurveyMonkey, to be sent to the customer right after a service was completed
• D) Royal Crest Dairy using their custom order and delivery system through an easily accessible Web portal for the customer to track delivery status

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Definitions:

Dock Receipts

Documents used in the transportation industry that acknowledge receipt of goods by a carrier for shipment.

Security Interest

A legal claim or lien on collateral that has been pledged, usually to secure repayment of a loan.

Debtor

A Debtor is an individual or entity that owes money or has financial obligations to another party, known as the creditor.

Secured Party

An individual or entity that holds an interest in a collateral to secure repayment or performance of an obligation.