Examlex
What are the two basic shopping goals and how can the impact of a store's environment influence the customer's shopping goals?
Message Shortness
The characteristic of conveying information in a brief and concise manner.
Audience Shock
A reaction from the audience that occurs when they are presented with unexpected, surprising, or shocking information or content.
Direct Approach
A communication method where the main point or important information is presented at the beginning.
Communicating Bad News
The delicate process of delivering unfavorable or disappointing information in a way that minimizes negative impact.
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