General Electric Paid Employees Who Were Smokers Up to $750

question 21

True/False

General Electric paid employees who were smokers up to $750 to quit and stay off cigarettes. This program was three times as successful as a different GE "quit smoking" program in which employees received no paid incentives. The $750 in the first program is an example of an intrinsic reward.

Recognize the roles of different stakeholders in the strategic planning process.

Define key concepts and terms in strategic planning such as mission creep, operational planning, and strategic issues.

Understand the benefits and criticisms of strategic planning.

Learn the process of operational planning and its necessity for implementing a strategic plan.

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Definitions:

Systematic Evaluation

A structured process of assessing the performance, effectiveness, or quality of a system, program, or project using specific criteria and methodologies.

Escalation of Commitment

A behavioral pattern where individuals or groups continue to invest in a decision despite new evidence suggesting that the decision was wrong.

Perceived Costs

The assumed disadvantages, losses, or negative outcomes associated with a particular decision or behavior.

Post-decisional Justification

The cognitive process of justifying one's choices after a decision has been made, often to reduce dissonance or regret.