This Question Contains Two Parts; Be Sure to Answer Both

question 23

Essay

This question contains two parts; be sure to answer both.
Describe how managers can use the expectancy theory model to help motivate employees.
Second, imagine that you are managing a local real-estate office. Sales of houses, condominiums, and co-ops have been very slow in the last few months, and your staff is feeling demoralized and unmotivated. Analyze the situation in terms of expectancy theory and explain how you might go about improving motivation among the real-estate agents.

---

Definitions:

Company Policy

Guidelines and rules that outline how a company and its employees should operate within and represent the organization.

Apologetic Tone

A manner of communication that expresses regret, remorse, or sorrow, often used in situations where there has been a mistake or misunderstanding.

Negative Messages

Communications that deliver bad news, rejections, or potentially upsetting information in a tactful and considerate manner.

Lawsuit Avoidance

Lawsuit avoidance refers to strategies and practices implemented by individuals or organizations to reduce the risk of being involved in legal disputes.