Assume You Are the Supervisor of Workers Who Have Very

question 61

Multiple Choice

Assume you are the supervisor of workers who have very limited education and experience, and that their work is routine. Generally you would:

• A) be able to handle only a narrow span of control.
• B) strive for low centralization and low formalization.
• C) use the human relations model.
• D) be able to have a wide span of control.

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Definitions:

Production Quotas

Predetermined targets for the quantity of products that must be produced within a certain timeframe, often used to gauge productivity or assign tasks.

Decertification Elections

A process wherein the employees of a bargaining unit vote on whether to remove the union as their collective bargaining representative.

Union Representation

The act of being represented by a labor union or trade union in negotiations and legal matters with an employer.

Card-Signing Campaign

A union organizing strategy where employees sign cards indicating their support for union representation in the workplace.