The Provider Is Preparing to Take a Health History for a New

question 17

Multiple Choice

The provider is preparing to take a health history for a new patient. He takes the patient to a private room and asks the patient to don a hospital gown. After stepping outside to give the patient sufficient time to change, he then comes back in and asks permission to conduct the history. He sits next to the patient at eye level, discreetly observes the patient for any sensory deficits, and asks the patient if he may take brief notes of the conversation. During the conversation, he gives the patient time to answer questions fully. He makes sure that his questions do not contain technical terms and quietly observes the patient's nonverbal behaviors throughout. Which mistake did the provider make?

• A) He should have allowed the patient to remain fully clothed in their own clothing for their comfort.
• B) He should not have omitted technical terminology. Patients like having a chance to learn.
• C) He should have seated himself slightly above eye level to give the patient nonverbal reassurance of his experience and professionalism.
• D) He should have asked explicitly about the nonverbal changes he was noticing in order to gain a deeper level of understanding of the patient's current condition.

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Definitions:

Team Paradox

The complex and often contradictory challenges that teams face, requiring the balancing of diverse opinions, goals, and personalities for success.

Self-Managing Teams

Groups of workers who are given the autonomy to plan, execute, and monitor their own work without the direct supervision of management.

Role Conflict

This refers to a situation where an individual faces incompatible demands or expectations from different roles they are required to perform, leading to stress or dilemma.

Top-Management Teams

Groups of senior executives who are responsible for the overall strategic direction and management of an organization.