The Purpose of Benchmarking Is to

question 23

Multiple Choice

The purpose of benchmarking is to

• A) Determine if an organization's or department's performance is better or worse than referent
• B) Determine if an organization's or department's performance is improving, deteriorating, or stable
• C) Provide credible improvement targets
• D) All of the above

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Definitions:

Environmental

Relating to the natural world and the impact of human activity on its condition.

Sound Cost-Benefit Analysis

The process of evaluating the pros and cons of different investment decisions or projects based on their expected costs and benefits to ensure rational financial planning.

Hostility

Strong and often aggressive opposition or anger towards someone or something.

Perfectionism

A personality trait characterized by a person's striving for flawlessness and setting excessively high performance standards, accompanied by overly critical self-evaluations and concerns regarding others' evaluations.