Which of the Following Is NOT Essential to Establishing an Effective

question 22

Multiple Choice

Which of the following is NOT essential to establishing an effective benchmarking program?

• A) Senior management commitment
• B) Consistency between the organization's goals and the benchmarking program
• C) Clear improvement targets taken from a best-in-class performer
• D) An open and willing desire to change organizational culture
• E) Widespread understanding of customer desires and organizational processes

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Definitions:

Hegemony

The dominance of one group over others, often seen in cultural, economic, or political contexts, where the dominant group's values and norms are widespread and accepted as the status quo.

Permanent

Describing something that is intended to exist or function for an indefinite duration without significant change.

Unalterable

Incapable of being changed or modified.

Media

Channels or systems of communication that distribute information and entertainment to a wide audience.