Rather Than Attempting to Teach the Users All the Features

question 12

True/False

Rather than attempting to teach the users all the features of the system, training should instead focus on the much smaller set of activities that users perform on a regular basis and ensure that users are truly expert in those.

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Definitions:

Real Interest Rate

The interest rate adjusted for inflation, reflecting the real cost of borrowing or the real yield on savings.

Perfect Substitute

Two or more goods that can be used interchangeably with no loss of utility by the consumer.

Consumption

The process or activity of using goods and services, reflecting the end-use of products that directly satisfies human needs or desires.

Interest Rate

The ratio of a loan that is applied as interest towards the borrower, commonly presented as an annual percentage of the remaining loan.