Tech a Says That Commanding Shift Solenoids on and Off

question 23

Multiple Choice

Tech A says that commanding shift solenoids on and off, one at a time, is an example of focused testing. Tech B says that test driving the vehicle is an example of verifying the customer's concern. Who is correct?

• A) Tech A
• B) Tech B
• C) Both A and B
• D) Neither A nor B

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Definitions:

Personnel Officer

A professional responsible for managing various aspects of human resources, including recruitment, training, and employee relations.

Structured Interviews

A systematic method of interviewing where all candidates are asked the same predetermined questions in the same order.

Human Factors Psychology

A field of psychology that studies how people interact with products, tools, technologies, and environments to improve usability and performance.

Interviewer Illusion

A cognitive bias in interviewing, where the interviewer overestimates their ability to evaluate the interviewee accurately, often ignoring contextual factors.