Tech a Says That Additional Service Recommendations Should Be Documented

question 7

Multiple Choice

Tech A says that additional service recommendations should be documented on the repair order. Tech B says technicians are obligated to make the customer aware of safety concerns that require attention. Who is correct?

• A) Tech A only
• B) Tech B only
• C) Both A and B
• D) Neither A nor B

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Definitions:

Operating Budget

An estimate of income and expenditure for a set period of time.

Production Budget

An estimate of the total cost of production, including materials, labor, and overhead, for a specific period.

Direct Labour-Hours

The total amount of hours worked by employees directly involved in the manufacturing process.

Manufacturing Overhead

Refers to all the indirect costs associated with the production process, excluding direct materials and direct labor.