This Source of Resistance to Change May Be Reduced by Managers

question 1

Multiple Choice

This source of resistance to change may be reduced by managers who are open, honest, and transparent.

• A) Lack of understanding
• B) Uncertainty
• C) Different assessment of goals and benefits
• D) Self-interest
• E) None of the above answers are correct

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Definitions:

Expected Number

The calculated average or mean value of a numeric dataset, predicting the central value around which other values tend to cluster.

Customers In Service

The number of customers currently being served or assisted in a service-based business or setting.

Probability

The measure of the likelihood or chance that a particular event will occur, expressed as a number between 0 and 1.

System

A set of connected elements or components that function together as a complex whole, often described in terms of inputs, processes, outputs, and feedback.