SCENARIO 6-7 A Company Has 125 Personal Computers.The Probability That Any One

question 132

Multiple Choice

SCENARIO 6-7
A company has 125 personal computers.The probability that any one of them will require repair on a given day is 0.15.
-Referring to Scenario 6-7,which of the following is one of the properties required so that the binomial distribution can be used to compute the probability that no more than 2 computers will require repair on a given day?

• A)The probability that a computer that will require repair in the morning is the same as that in the afternoon.
• B)A randomly selected computer on a given day will either require a repair or will not.
• C)The number of computers that will require repair in the morning is independent of the number of computers that will require repair in the afternoon.
• D)The probability that two or more computers that will require repair in a given day approaches zero.

Grasp the importance of and strategies for maintaining customer goodwill and loyalty in response to claims.

Understand the goals and structure of effective adjustment messages.

Realize the significance of expressing authenticity and sincerity in goodwill, condolences, and thank you messages.

Recognize the potential of complaint messages as opportunities for improvement.

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Definitions:

Implied Warranty

A legal term for the assurance that a product is suitable for its intended purpose even if it's not explicitly stated.

Merchant Status

A classification under the Uniform Commercial Code for individuals or entities acting in a commercial capacity, demonstrating knowledge or expertise specific to the goods involved in the transaction.

Product Design

The process of imagining, creating, and iterating products that solve users' problems or address specific needs in a given market.

Contributory Negligence

A legal doctrine that reduces the amount of damages a plaintiff can receive based on their own negligence contributing to the harm.