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Technician A says that if the marks are not aligned on the two rings of an elastomeric dampener, it is defective. Technician B says that the lines on the outer and inner hub of an elastomeric dampener should always line up. Who is right?
Variation
Changes or deviations from a standard, plan, or original estimate that require adjustments to a project or process.
Quality Assurance
A systematic approach to ensuring that a product or service meets specified requirements and is of a consistent, high quality.
Quality Plan
A document that specifies quality standards, practices, resources, specifications, and the sequence of activities relevant to a particular product, service, project, or contract.
Controls
Mechanisms or regulations put in place to guide the operation or behavior of a system, process, or organization.
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