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This chapter reports on:

Identify and apply principles of clear and precise writing.
Recognize and use specific versus general language for clarity.
Understand the importance of avoiding clichés, slang, and buzzwords in professional writing.
Comprehend the role of margins, text alignment, and typographical choices in document design for readability.

Definitions:

5C Model

A marketing model encompassing five essential elements: Company, Customers, Competitors, Collaborators, and Context.

Balanced Scorecard

A strategic planning and management system used to align business activities to the vision and strategy of the organization, tracking performance against strategic goals.

Generic Measures

Broad, non-specific metrics used to evaluate or compare general aspects of performance or quality.

Workforce Analytics

The practice of using data analysis techniques to study and improve workforce performance, planning, and management.

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