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To minimize resistance to change, change agents need to reduce the restraining forces and increase the driving forces.
Business Letter
A formal document used for communication between companies, or between a company and its clients, customers, or other external parties.
Multiple Cells
Refers to selecting or working with more than one cell at a time in spreadsheet software, for purposes like formatting or data entry.
Non-adjacent
Referring to items that are not directly next to each other or touching in position or sequence.
CTRL Key
A modifier key on a computer keyboard, used in combination with others to execute various commands and shortcuts.
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