Andrea Is Giving a Speech to a Group of Environmentally

question 61

Multiple Choice

Andrea is giving a speech to a group of environmentally conscious architects. She says, "What if I told you buildings can save our planet? I look forward to talking to you tonight about how buildings' shape, construction materials, and solar integration can reduce the energy use of the world's buildings." She speaks with enthusiasm to excite her audience about new and upcoming technologies. She continues by saying, "Each year, three billion metric tons are released into the atmosphere unnecessarily. The work that we do can have a fantastic effect on the planet." What part of the introduction is missing from this description?

• A) Capturing attention
• B) Previewing the main points
• C) Setting the mood and tone of your speech
• D) Establishing credibility

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Definitions:

Nonpaying Customers

Individuals who utilize services or products without providing payment for them.

Good Business Practice

A set of ethical guidelines and behaviors that are considered beneficial and appropriate in the business world for fostering success and integrity.

Company Policy

The guidelines and rules set by a company to outline acceptable behaviors and business practices for its employees.

Credit Cards

Payment cards issued by financial institutions that allow cardholders to borrow funds to pay for goods and services with the condition of paying back the borrowed amount plus any applicable interest.